Tel: 01600 860 344
Fax: 01600 860 144

Privacy policy

This privacy policy sets out how FWT uses and protects any information that you give FWT Ltd when you use this website.

FWT Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and in line with GDPR Regulatiuons.

FWT Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/04/2020.

What we collect

We may collect the following information:

  • name and title
  • company name
  • contact information including email address and telephone numbers
  • demographic information such as postcodes
  • other information relevant to the customer enquiry

Reason for holding data


We have identified that the lawful basis for holding your data is ‘contract and legitimate interest’. Your data is held on various electronic devices and on paper which are only available to those who have been given access to view it. The processing of your data is for the purpose of dealing with enquiries, providing estimates, carrying out work requested and invoicing and credit control.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to FWT Ltd, Little Penarth, Llanishen, Nr Chepstow, Monmouthshire, NP16 6QQ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You have the right to withdraw your consent for us to hold information whenever you wish and have the right to opt out of us holding your data, without any detriment to you. The withdrawing of your consent should be in writing to: FWT Ltd, Little Penarth, Llanishen, Chepstow, NP16 6QQ or by email to